F.A.Q.
Frequently Asked Questions about Detail On The Go
What are our service areas? 🗺️+
To see if we can come to your location, click here.
What are our detail packages? 📦+
In & Out Detail: Thorough interior and exterior cleaning available at various intervals.
Wash Detail: Exterior-only package with foam bath and tire dressing.
Interior Detail: Focus on interior cleanliness with deep cleaning.
Ceramic Coating: Long-lasting exterior protection.
Paint Correction & Polishing: Paint surface restoration.
Can you remove smoke? 🚬+
We offer smoke odor removal services including shampooing and surface extraction. While we significantly reduce odors, we cannot guarantee complete elimination due to the persistent nature of smoke smells.
What if it rains? 🌧️+
Some vans have protective awnings. If unavailable, we'll reschedule at your convenience.
What about the winter? ❄️+
Exterior washing may be postponed in freezing conditions. Interior detailing continues with 10% discount.
What if I need to reschedule? 📅🔁+
Next appointment billed based on frequency pricing. Example:
- Weekly → Resume in 2 weeks: $79
- Weekly → Resume in 1 month: $99
Contact: 785-615-6156 or contact@detailongo.com
What if I wasn't happy with my detail? 😥+
Contact us immediately at 785-615-6156 or contact@detailongo.com. We'll work to resolve any issues.
What if I want multiple vehicles detailed? 🚗🚙+
10% discount for 2+ vehicles scheduled simultaneously at same location. Contact us to arrange.
How do I pay for my detail? 💳💵+
Secure payments via Stripe:
- One-time payment setup
- Automated post-service charging
- No sensitive data stored
What if I need to cancel my plan? 🚫+
Cancel at least 48 hours before appointment. Contact: 785-615-6156 or contact@detailongo.com
Does vehicle size affect pricing? 🚙🏎️+
Larger vehicles require more time/materials. Summer exterior washes particularly affected due to surface area.
What if I want to adjust my detail frequency? ⭕✔️⭕+
Example adjustments:
- Monthly → Bimonthly: $159
- Monthly → Twice monthly: $79 every 2 weeks
Contact us to adjust your plan.
What if I have pet hair? 🐕+
Level 1 🐕 - Sparse Hairs: $50 Add-on
Level 2 🐕🐕 - Moderate Hairs: $100 Add-on
Level 3 🐕🐕🐕 - Covered in Hairs: $80/Hour